Incredibly unprofessional. Wouldn't take anything there. I called asking about dry cleaning and was informed they have driers. Two days ago I called this laundromat and asked what their rates were and was told the smallest washers were $3 something. As it was $4.50 at the other laundromat in town, I decided to go to East End's. I get there, and looked like the smallest washers were all $4. I walked around, and kept looking for those that are $3 something. There's a big sign on the wall saying the smallest ones are $3.50. Finally I ask someone who's working there where the cheaper ones are, and she says $4 is the cheapest. I point to the sign on the wall, and she says 'oh I've been meaning to change that.' I reluctantly feed $4 into the washers, but am very perturbed. After awhile I say to her 'I want the amount back that I'm paying more than what I was quoted over the phone.' She starts yelling at me that she's single mother and can't handle this job and blah blah and so to be heard I start yelling back. She says the prices were raised a month ago. I try to show her my phone which shows I called just two days ago. We're both yelling, she threatens to call the cops. I say 'go ahead.' An officer comes, and from what he said she said she was afraid I was going to hit her. (?!?!?) That's BS. I tell him my side, but get nowhere with him. All she needed to do was refund likely a dollar. I told her when I'd called, she could have contacted that employee working then and found out that yes, they'd given me wrong amount. If you want to get lied to, if you want to get the cops called on you, if you want to go to a messy laundromat, definitely this is your place. Only 4 of the 16 dryers work as of 7/17/14. Went out to East End Laundry and Fabrics and found the most AWESOME material ever! Every color you can think of, bejeweled with sequins and beads! Prices were quite reasonable and I was stupid to only buy a yard...but I wasn't sure what I wanted and HAD to purchase something in remembrance! The lady also sold me a whole bunch of sparkly earrings that I can use for crafts. Be sure to call ahead; sometimes they are not open. So, Google, why aren't my pics loading???
East End Laundry is a US Laundry based in Homer, Alaska. East End Laundry is located at 3125 East End Rd, Homer, AK 99603, USA.
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